FAQ
Answers from the Indigo Blue team — how to pay, how we ship, and how to look up an order.
Answered by the Indigo Blue team
Yes — we ship across Ghana, West Africa, and internationally. Delivery details are confirmed at checkout.
You can pay by mobile money or bank transfer: we show the MoMo number and bank details at checkout, then you enter the reference from your receipt. Card checkout is also available when the payment provider is enabled.
Card payments go through trusted providers and card details are never stored on our servers. For MoMo or bank transfer, only the reference you enter is saved so we can match your payment.
Yes — creating an account is optional. Guest checkout is always available. Look up a guest order anytime at Order lookup with your order number and email.
Signed-in customers can open My account → Orders, then tap an order for line items, address, and status. Guests use Order lookup with the order number and checkout email.